1. Delivery times
We aim to deliver within 2-5 business days of payment confirmation. Business days exclude weekends and public holidays. Delivery times are estimates, not guarantees, and may vary due to factors outside our control (see Section 4).
2. Shipping cost
Shipping within the United States is free. The shipping line at checkout shows $0 on every order, and no charge beyond the total you approve at checkout will be added.
3. Delivery areas
We ship to most U.S. addresses. Remote or limited-access areas may have longer delivery times or pickup at a carrier location. We will contact you in such cases.
4. Disclaimers & delays
Delivery may be delayed by circumstances outside our control, including:
- Carrier volume, holiday periods, promotions, and exceptional events.
- Incorrect or incomplete shipping details provided by the customer (address/phone). It is your responsibility to ensure they are correct.
- No recipient at the address on delivery, or refusal to accept the parcel.
- Force majeure: weather, strikes, infrastructure outages.
- Delays in payment authorization or fraud/security checks.
We are not liable for delays caused by the carrier or such circumstances, but we will help resolve issues with the carrier.
5. Tracking & receipt
You’ll receive an update when the order ships. Please inspect the package on receipt; if it arrives damaged or incomplete, contact support within a reasonable time.
6. Failed delivery & returns to sender
A parcel not delivered due to incorrect details, no recipient, or refusal may be returned to us. Re-shipping may incur an additional cost charged to the customer.
7. Cancellations & refunds
See our Returns & Refund policy.
8. Contact
Shipping questions: email support@me-watch.com.